This privacy policy has been compiled to better serve those concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in US privacy law and information security, refers to information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, fill out a form, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To quickly process your transactions.
How do we protect visitor information?
Our website is scanned regularly for security holes and vulnerabilities to ensure your visit is as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. Transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site or service provider to recognize your browser and capture and remember certain information. For example, we use cookies to help remember and process items in your shopping cart and compile aggregate data about site traffic and site interaction to offer better site experiences in the future.
Online Home Warranty uses cookies to collect information around abandoned quotes. A quote is considered abandoned after one hour of inactivity, and an SMS message will be sent as a reminder after this period.
We use cookies to:
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions for improved services. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you disable cookies, some features may be disabled, which may affect your site experience. However, you can still place orders.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
Third-Party Links
We do not include or offer third-party products or services on our website.
We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads based on your visit to our site and other sites on the Internet. Users may opt-out of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We, along with third-party vendors, use first-party cookies (like Google Analytics cookies) and third-party cookies (like the DoubleClick cookie) to compile data regarding user interactions with ad impressions.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page or opt out via the Network Advertising Initiative opt-out page or the Google Analytics Opt-Out Browser add-on.
California Online Privacy Protection Act (CalOPPA)
Under CalOPPA, users can visit our site anonymously. Once this privacy policy is created, a link to it will appear on our homepage or the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can be easily found on the specified page.
Users will be notified of any privacy policy changes:
- On our Privacy Policy Page
Users can change their personal information:
- By emailing us
- By calling us
- By logging into their account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
COPPA (Children’s Online Privacy Protection Act)
We do not specifically market to children under 13.
Fair Information Practices
In line with Fair Information Practices, we will notify users via email within 1 business day in the event of a data breach. We also adhere to the individual redress principle, ensuring individuals have enforceable rights against data collectors and processors who fail to adhere to the law.
CAN-SPAM Act
To be compliant with the CAN-SPAM Act, we agree to the following:
- If you wish to unsubscribe from future emails, you can email us at info@firstpremierhomeswarranty.com, and we will promptly remove you from all correspondence. It may take up to seven (7) business days for this to go into effect.
Automated Calls and Text Messages
Program Description: Online Home Warranty provides a matching service where consumers may be contacted by OHW or the matched brand per your request. Excluded data includes text message originator opt-in data and consent.
Consent: By providing information on the OHW website, you consent to be contacted via automated text message or automated calls, even if you are on a Federal or state DNC list.
Opting Out: You may revoke consent at any time by emailing info@firstpremierhomeswarranty.com with “Call Opt-Out” in the subject line or by texting STOP to the short code. Opt-outs may take up to seven (7) business days.
Cost & Carriers: Standard message and data rates may apply. Participating carriers include major providers like T-Mobile®, Verizon Wireless, AT&T, and others. Carriers are not liable for delayed or undeliverable messages.
Electronic Consent: By consenting to receive calls and texts, you agree to an electronic record of your consent. To withdraw, email info@firstpremierhomeswarranty.com with “Revoke Electronic Consent” in the subject line. Withdrawal may take up to seven (7) business days.
Contacting Us
If you have questions regarding this privacy policy, you may contact us at:
JTB Media
ATTN: Legal
Mailing Address: 5338 E Calle Redonda, Phoenix, AZ 85018.
Phone: 480-489-1216
Email: info@firstpremierhomeswarranty.com